Privacy Policy

    Privacy Policy

    In Front Accounting is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

    Information We Collect

    We may collect personal information such as your name, email address, phone number, and financial data when you contact us, use our services, or submit forms on our website.

    How We Use Your Information

    Your information is used to provide our accounting services, communicate with you, process your enquiries, and improve our website and services. We do not sell your personal data to third parties.

    Lawful Basis

    We process your data to perform our contract with you, to meet our legal obligations (including tax, accounting and anti-money-laundering rules), and for our legitimate interests in running our practice. Where we rely on consent, such as marketing cookies, you can withdraw it at any time.

    HMRC Data and Agent Authorisation

    As your tax agent, we connect to HMRC's online services (APIs) to request your authorisation and to act on your behalf. Through HMRC we may handle identifiers such as your National Insurance number, Unique Taxpayer Reference, VAT number, postcode, and the tax information needed for your returns and filings.

    • We only access HMRC data for the services you have engaged us for, and only after you have authorised us through HMRC.
    • HMRC data is used solely to provide those services. It is never sold, used for advertising, or shared with anyone except where the law requires it.
    • HMRC access tokens are kept on our secure servers only, are encrypted in transit and at rest, and are never shown in your browser.
    • Access is limited to authorised staff, and actions taken with HMRC are logged.
    • You can withdraw our authorisation at any time through your HMRC online account or by contacting us.

    Who We Share Data With

    We share data only where needed to provide our services: HMRC and Companies House; identity-verification and anti-money-laundering providers; payment processing (Stripe); accounting software you use (such as Xero or FreeAgent); and our secure hosting, email and communication providers. These providers act under contract and may only use your data on our instructions. Where data is processed outside the UK, we make sure appropriate safeguards are in place.

    Data Security

    We protect your information with encryption in transit and at rest, secure sign-in with one-time codes, role-based staff access, and audit logs of important actions. Clients can only see their own records. However, no method of transmission over the internet is 100% secure. If a data breach affects you, we will tell you and the ICO where required by law.

    Your Rights

    You have the right to access, correct, or delete your personal data. Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

    • Request access to your personal data
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to processing of your data
    • Request data portability

    Please contact us at contact@infrontaccounting.co.uk for any data-related requests. We will respond within 30 days.

    Cookies

    Our website uses cookies to improve your experience. By continuing to use our site, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

    Third-Party Services

    This site uses Google reCAPTCHA to protect forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

    We also use the Meta (Facebook) Pixel for advertising and remarketing measurement. The Pixel loads only if you click “Accept” on our cookie banner. You can change this choice at any time using the Cookie settings link in the footer.

    Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law and professional regulations. Tax and accounting records are normally kept for at least 6 years after the end of the relevant tax year or accounting period, and anti-money-laundering records for at least 5 years after our relationship ends. HMRC access tokens are deleted or revoked when you withdraw your authorisation or our engagement ends.

    Complaints

    If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

    Last updated: 13 October 2026.

    Contact

    If you have any questions about this privacy policy, please contact us at contact@infrontaccounting.co.uk or call 01277 549101.